1. 

Why should I buy imView?

imView is unique in that it gives parents the ability to monitor all computer activity from anywhere they have an Internet connection.  Parents are no longer having to look for that "right-time" to view what is happening on their children’s computers.

2.

How do I go about viewing the information imView captures?

All you have to do is connect to the Internet and login to our secure User Portal where all captured data is available online 24x7x365.

 3. 

How much time will it take me to monitor a computer?

It will literally take our Customers zero time to gather information.  imView™ does it all for you.  The only time spent will be viewing all the user data we collect.

4.

How can I as a Parent be totally sure that imView™ is gathering all this information?

By simply logging into our User Portal all the data collected from the computer(s) you are monitoring is immediately available. Additionally, you can view the information by specific date ranges that you choose.

 5.

How can I as a Parent be totally sure that imView is gathering all this information?

By simply logging into our User Portal all the data collected from the computer(s) you are monitoring is immediately available. Additionally, you can view the information by specific date ranges that you choose. In the event there is a pause in data collection, we have implemented measures to alert customers via email.

6.

How do I install imView and is it compatible with my computer?

Upon completion of your subscription purchase all you need to do is follow the step-by-step setup instructions we provide. It only takes about five minutes. imView is compatible with all Windows based computing platforms.

7.

Do I have to use that same computer to access the information imView is capturing?

Absolutely not, as long as you have access to the Internet you can search and review all collected information via our web-based User Portal.

8.

Can the imView application be seen by the user of the computer I am monitoring?

imView is an invisible service that runs on the computer and can only be seen by the people who have authorized access to it. imView cannot be viewed on the Desktop, in the Registry, the Task Manager, or Add/Remove Programs.

9.

What information does imView gather?

imView captures instant message exchanges, inbound and outbound emails, user keystrokes, and all Internet history. We even collect screenshots of the visited websites. This is especially valuable when trying to view MySpace and Facebook activity.

10.

What Instant Message platforms can imView record information?

We collect data from all of the most popular platforms. This list includes Yahoo Messenger, MSN Messenger, Windows Messenger, GoogleTalk, Skype Chat and AOL Messenger.

11.

Which all browsers imView is compatible for recording information?

We collect data of websites browsed using two most popular browsers namely Microsoft Internet Explorer and Mozilla Firefox.

12.

Data for Websites browsed using Mozilla Firefox do not get recorded for me?

There could be multiple reasons for this to happen. You might be using older version of imView. If so, please redownload and install ImView. You might have installed Mozilla Firefox after you installed imView. If this is the case, please redownload and install imView for Mozilla Firefox related data capture to begin. Also, please ensure that you use the latest version of Mozilla Firefox. imView supports Mozilla Firefox 3 which can be downloaded from http://www.mozilla.com/en-US/firefox/

13.

Does imView have the ability to block websites and record screenshots?

Not only can imView record a history of screenshots, but we also give our users the ability to block any website they feel has unacceptable content for their children.

14.

Will I get alerts of any inappropriate language being used by my children?

Yes! imView has a filtering feature that allows our users to select certain keywords they deem inappropriate. Once selected, you will be alerted whenever that language was used.

15.

Instant Message has it’s own language, how do we know what it all means?

imView has a strategic partnership with www.netlingo.com, the premier online dictionary in the world. Through this relationship, our customers have complete visibility into the world of Internet lingo and what it all means.

16.

What if I want to monitor more than one computer?

imView has the ability to monitor as many computers as you choose. However, each computer being monitored will require its own subscription to our service. Multi-user discounts are available.

17.

How do I purchase imView?

Just visit becomeamember where there is a quick two-step process to establish your new account with imView. Once your account is created you will be provided with step-by-step instructions on how to get started.

18.

How much does imView cost?

imView is a subscription-based service that costs $9.99 per month per computer being monitored. We also of an annual subscription that has been discounted to $59.99.